Nothing sours a first purchase like a mystery charge. Bitcoin has three kinds of cost, and once you can name them, none of them can surprise you again.
1. The network fee goes to miners
Every on-chain transfer pays miners a small fee to include it in a block — usually well under a dollar, rising only when the network is congested. Think of it as postage: it belongs to the postal service, not to us, and we pass it through at cost.
2. The spread is the market's cut
Buy and sell prices always differ slightly; that gap is the spread, and it exists on every exchange on earth. Ours is baked into the quote you approve, so the number you tap is the number you get.
“A fee you can see before paying is information. A fee you discover after is a complaint.”
3. The service fee keeps the lights on
Support agents, cold vaults, audits and apps cost money. On Bitnova packages this fee is already inside the package price — $100 means $100 out of your pocket, full stop.
Compare offers the same way every time: add up all three, in your currency, for the same amount of Bitcoin. Whoever shows you that total upfront is usually whoever deserves your business.
Maya Lindqvist
Co-founder — insists our pricing fits on one line.